The Collection CRM is the complete system for the overdue receivables portfolio management.
Addresses to receivables management companies, to law firms who target to notify debtors for the repayment of their financial commitments. It is the system which manages, automates and controls all the necessary procedures, from the notification of each debtor to the potential legal actions that will have to follow against them, taking always under consideration the debtors personal profile (products, debts, etc)
Supports early & late Collections as well as the total of the current legal actions.
Manages the total of the overdue receivables portfolio from the 1st day of payment overdue, to the legal action that will potentially follow.
The Collection CRM offers:
Automation of all Collection procedures.
Flexible and parametric grouping of cases, using criteria (queries).
Agents’ productivity maximization.
Maintaining historical data per case.
Ability of interface with an SMS platform
One of the platforms abilities is the interconnection with the PDS (Predictive Dialer System). This ability increases the efficiency and productivity of the carry out of a large number of calls in a short period.
Our goal is the best possible performance of the application offers high standard maintenance and technical support services.
Compatibility with new versions of the application software
Malefactions correction warranty – Correction using application patches.
Suggestions for new functions are either implemented with customization or are included in new versions.
Support via telephone.
Unique support portal to enter potential problems and follow their solution.
By exploiting the advantages of the Collection CRM, applications, the following are achieved:
Customer management indicator improvement.
Total overdue amount Reduce.
Customer Service improvement.
Reduce of the cost for collection of overdue receivables.
Reduce of company’s operational costs
Legal actions and notification functions in one single platform